shipping & returns

processing 

all items are made-to-order. please allow 2-3 weeks processing time before your order is shipped. processing times are long because i hand make each of your items in the order in which they are received.

 

shipping

all orders are sent via first-class usps. you have the option to upgrade to usps priority or express when you check out. if you would like to use an alternate service (ups, fedex) please email me before purchasing as additional fees may apply.

international orders are shipped via usps first class international package service and take 3-5 weeks. 

buyers are responsible for any customs and import taxes that may apply. we are not responsible for delays due to customs.

 

returns & exchanges

due to the made-to-order nature of my pieces returns are accepted for store credit or exchange only. 

 

lost or stolen orders

we are not responsible for usps failures (lost or stolen packages.) usps priority mail and express include insurance. usps insurance claims can be filed on the usps website. i am always happy to help you with any issues, however, do not hesitate to contact me.